Office Updates Relating to COVID-19

May 27, 2021

 

Dear Patient Family,

 

We hope this letter finds you well. Due to the new state regulations and public health policy changes, Total Orthodontics is pleased to announce a few steps back toward “normal” in our offices.  Please understand that because we are a health care practice, our policies cannot be the same as a restaurant or similar public places.  More than 50% of our patients are in the age group that is not eligible for the vaccination; therefore, our protocols will remain a little more stringent.

 

Effective June 1, 2021, the following changes will be implemented in both of our offices:

  • Check-in will still be 5 minutes prior to appointment time for all appointments.

  • If you are running late, we may have to reschedule your appointment.

  • Masks will still be required for anyone age 3 years and above – Please ask the front desk if you are in need of a mask.

  • We will continue to monitor temperatures at this time. Please continue to use the self-serve temperature kiosks before each appointment.

  • Our brushing station will remain closed at this time.  We ask that you continue to brush at home prior to your appointment.

  • We will open our lobby seating areas back up completely

  • Parents and siblings are welcome back in the office.  All are encouraged to stay in the lobby.  (NO SIBLINGS will be allowed in the open bay clinic area at any time.  Parents that do come back to the clinic MUST stay seated at the bench next to the dental chair and must wear a mask.)

  • Parents of patients in our pre-treatment Observation program are still encouraged to join us in our treatment rooms during your child’s appointment.

  • We will reopen our game rooms. Please use hand sanitizer prior to using any devices and use sanitizing wipes after use.

  • We will be bringing back ice cream!!!!  Please use the hand sanitizer prior to opening the ice chest and take your ice cream AFTER your appointment to enjoy outside of the office.

 

Please note that these updated policies are subject to change with any new public health revision.  We are excited to implement these small steps towards normalcy.  We appreciate your support.

 

Dr. Theroux, Dr. Barefoot, and the TO Staff